Terms and Conditions

GULF TOURS

Terms and conditions

For enquiries about these policies, email [email protected] or call +971 50 000 3155.

Business details

Gulf Tours FZC
B05 – 512A
Business Centre 04
RAK Business Zone, Al Nakheel
Ras al Khaimah, United Arab Emirates

General enquiries: [email protected]
Accounts and cancellations: [email protected]
Office: +971 7 222 8250
Mobile: +971 50 000 3155
WhatsApp: +971 55 228 4984

Our services

Gulf Tours offers chalet stays, desert activities, dining experiences and optional extras in Ras Al Khaimah, UAE. Review the selected itinerary for its description, inclusions, exclusions, participation requirements and timings before booking.

Prices and booking requests

Prices are displayed in UAE dirhams (AED). Each item states its charging basis, such as per room per night, per person or per vehicle. The booking review shows the selected services, dates, quantities and applicable configured taxes and fees. Unpriced or specially arranged services require a quotation from our team.

Submitting an enquiry does not reserve inventory or confirm a booking. Our team reviews availability and the total, provides applicable booking conditions and a payment link, then verifies payment before issuing confirmation.

Payment and cancellation

A minimum of 72 hours’ notice is required to cancel or reschedule a booking without penalty. Cancellations less than 72 hours but more than 24 hours before the scheduled booking incur a fee of 50% of the total booking amount. Cancellations 24 hours or less before the scheduled booking incur a fee of 100% of the total booking amount.

National Holidays, New Year’s Eve and non-refundable rate bookings may incur a cancellation charge of 100% of the total booking amount. No-shows incur a charge of 100% of the total booking amount.

Send cancellation notices to [email protected] with your booking reference and scheduled date. Contact our team for the applicable conditions before paying.

For activities, full payment must be received before the 72-hour cancellation cutoff. For bookings within 72 hours, contact our team to confirm availability and payment arrangements. Our team reviews availability, sends a payment link and verifies payment before confirming a reservation. Sending an enquiry or opening a payment link does not confirm a booking.

See our cancellation and refund policy before paying.

Arrival and participation

Chalet check-in starts at 3:00 PM; check-out is by 11:00 AM on the departure date. All times are UAE time. Activity meeting points, start times and any pickup arrangements are specific to the booked itinerary. Guests must meet the stated participation and vehicle capacity requirements and follow staff instructions.

Tell our team about requested changes before arrival. Changes are subject to availability and any revised quotation. Contact our team if weather or operational circumstances affect your visit so that the available arrangements can be explained.